Analysis of clinical indicators of teledentistry management for the elderly population during the covid-19 pandemic in chile.

  • Patricio Ly Department of Adult Dentistry, Faculty of Medicine and Dentistry, Universidad de Antofagasta, Antofagasta, Chile.
  • Alfredo von Marttens Department of Prosthesis, Faculty of Dentistry, Universidad de Chile, Santiago, Chile.
  • Andrés Ly Dental Department, Center of Diagnosis and Treatment, Hospital Militar del Norte, Antofagasta, Chile.
  • Juan Fonseca Postgraduate Program in Oral Implantology, Faculty of Dentistry, Concepción Campus, Universidad San Sebastián, Concepción, Chile.
  • Víctor Beltrán Clinical Investigation and Dental Innovation Center (CIDIC), Dental School and Center for Translational Medicine (CEMT-BIOREN), Universidad de La Frontera, Temuco, Chile. http://orcid.org/0000-0001-6046-821X

Abstract

Objective: To analyze clinical indicators of teledentistry management for the elderly population during the COVID-19 pandemic in Chile. Material and Methods: A pilot teledentistry project was developed for dental care of the elderly in 5 regions of Chile. The data obtained were recorded on the TEGO Platform to be subsequently selected and analyzed by the researchers in terms of clinical management indicators: degree of installed occupancy, degree of available occupation, degree of real occupation, interconsultation indicator per patient attended, urgencies according to reason for consultations, unpostponable prosthetic treatment according to reason for consultations, prevention in relation to granted benefits, prevention in relation to the patients cared for, and project absenteeism indicator. Results: The clinical management indicators obtained were as follows: The average degree of installed occupancy was 67%. The average degree of available occupancy was 78%, which accounts for the clinical time in which there are dental chairs and dentists willing to work. The average real occupancy degree was 86%. The average interconsultation indicator per patient observed was 25%. The indicator of urgencies according to the reason for the consultation was 95%, which indicates that the purpose of the study was fulfilled. The average unpostponable prosthetic treatment according to the reason for consultations was 5%. The prevention in relation to granted benefits reached 39%. Finally, the average indicator of absenteeism was 17%. Conclusion: The measurement of clinical management indicators contributes to meet the Chilean Ministry of Health Explicit Health Guarantees (GES), which are: Access, Timely Attention, Quality and Financial Protection.

Author Biography

Víctor Beltrán, Clinical Investigation and Dental Innovation Center (CIDIC), Dental School and Center for Translational Medicine (CEMT-BIOREN), Universidad de La Frontera, Temuco, Chile.
 

References

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Published
2022-04-28
How to Cite
LY, Patricio et al. Analysis of clinical indicators of teledentistry management for the elderly population during the covid-19 pandemic in chile.. Journal of Oral Research, [S.l.], p. 1-7, apr. 2022. ISSN 0719-2479. Available at: <https://joralres.com/index.php/JOralRes/article/view/joralres.2022.025>. Date accessed: 20 may 2022. doi: https://doi.org/10.17126/joralres.2022.025.